Shipping & Returns

We are committed to delivery you top quality products. Return policy below.

**Returns happily rendered under this condition:

Should your Epic Toy arrive in an unsatisfactory condition please contact us immediately and we will exchange the defective item, refund or equivalent store credit. Items cannot be returned later than 3 week after shipping.

**Non-returnable conditions:

Items are hand made with care and designed for rough play. If you break the item through careless act excessive force or mistreatment we cannot be responsible. Epic Toys in not responsible for wear and tear, weather damage such as water, sun or fire or for damage done by pets, animals or jealous siblings.

Please send defective items to:


5117 Catharine Street

Philadelphia PA19143


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